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Titre : | Occupational Disappointment: Why Did I Even Become a Nurse? (2017) |
Auteurs : | Rebekah J. Howerton child ; Elizabeth J. Sussman |
Type de document : | Article |
Dans : | Journal of Emergency Nursing (Vol. 43, n°6, November 2017) |
Article en page(s) : | p. 545-552 |
Langues: | Anglais |
Descripteurs : |
HE Vinci Soins infirmiers ; Théorie ; Urgences ; Violence |
Mots-clés: | Lieu de travail ; Théorie ancrée ; Déception professionnelle |
Résumé : |
Introduction
The aim of this study was to identify patterns of feelings and behavior of ED RNs who have experienced verbal workplace violence. Methods Twenty-eight registered nurses from across the state of California were recruited. Data were collected, using in-depth interviews, and were recorded. The tapes were transcribed and analyzed using Glaserian grounded-theory methodology. Results The main experiences of participants included occupational disappointment, peer support, lack of preparation by mandatory violence prevention classes, and unrealistic patient expectations. Discussion These findings can help staff, managers, and future educators of ED RNs examine feelings, mitigate the profound and pervasive effects of VWPV, and improve patient care. Contribution to Emergency Practice: This research is new, asto the researchers knowledgevery little research using grounded-theory methodology has been done about verbal workplace violence (VWPV) in emergency departments in the United States. Although the emergency nursing society is well aware of the problem of workplace violence, this study illuminates some new and interesting themes that will contribute information to the practice of emergency nursing. These themes include occupational disappointment and specific personality types that can prevent or de-escalate workplace violence. Translation of this articles findings to emergency nursing practice includes discussing occupational disappointment with both new and seasoned nurses. Protective and causative factors should be identified internally and addressed as needed. Identifying specific personality types among staff members might be useful in protecting nurses from the deleterious effects of VWPV. Emergency departments need consistently to evaluate and re-evaluate mandatory violence prevention courses that are provided by hospitals and that ensure nurses are being provided real time tools for proper management of VWPV. |
Disponible en ligne : | Non |
Exemplaires (2)
Cote | Support | Localisation | Section | Disponibilité |
---|---|---|---|---|
REV | Périodique papier | Woluwe | Espace revues | Consultation sur place uniquement Exclu du prêt |
REV | Périodique papier | Woluwe | Espace revues | Consultation sur place uniquement Exclu du prêt |