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Titre : | Conversation success in one-to-one and group conversation: a group concept mapping study of adults with normal and impaired hearing (2023) |
Auteurs : | Raluca Nicoras, Auteur ; Sarah Gotowiec, Auteur ; Lauren V. Hadley, Auteur ; Karolina Smeds, Auteur ; Graham Naylor, Auteur |
Type de document : | Article |
Dans : | International Journal of Audiology IJA (Vol. 62, n° 9, Septembre 2023) |
Article en page(s) : | p 868-876 |
Note générale : | https://doi-org.ezproxy.vinci.be/10.1080/14992027.2022.2095538 |
Langues: | Anglais |
Descripteurs : |
HE Vinci Conversation ; Mind mapping ; Perte d'auditionAutres descripteurs Groupe de communication |
Mots-clés: | conversation en tête-à-tête |
Résumé : |
Objective
The concept of conversation success is undefined, although prior work has variously related it to accurate exchange of information, alignment between interlocutors, and good management of misunderstandings. This study aimed (1) to identify factors of conversation success and (2) to explore the importance of these factors in one-to-one versus group conversations. Design Group concept mapping method was applied. Participants responded to two brainstorming prompts (What does successful conversation look like? and Think about a successful conversation you have taken part in. What aspects of that conversation contributed to its success?). The resulting statements were sorted into related clusters and rated in importance for one-to-one and group conversation. Study Sample Thirty-five adults with normal and impaired hearing. Results Seven clusters were identified: (1) Being able to listen easily; (2) Being spoken to in a helpful way; (3) Being engaged and accepted; (4) Sharing information as desired; (5) Perceiving flowing and balanced interaction; (6) Feeling positive emotions; (7) Not having to engage coping mechanisms. Three clusters (1, 2, and 4) were more important in group than in one-to-one conversation. There were no differences by hearing group. Conclusions These findings emphasise that conversation success is a multifaceted concept. |
Disponible en ligne : | Oui |
En ligne : | https://login.ezproxy.vinci.be/login?url=https://www.tandfonline.com/doi/full/10.1080/14992027.2022.2095538 |