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Titre : | Patient-Centered Communication: The Seven Keys to Connecting with Patients |
Auteurs : | Natacha Moreno, Auteur |
Type de document : | Livre |
Editeur : | New York, Stuttgart : Thieme, 2020 |
ISBN/ISSN/EAN : | 978-1-68420-184-6 |
Note générale : | doi:10.1055/b000000143 |
Langues: | Anglais |
Descripteurs : |
HE Vinci Communication non verbale (CNV) ; Communication verbale ; Empathie ; Pleine conscience (Mindfulness) ; Relations entre professionnels de santé et patients |
Résumé : |
A practical resource that provides keys to improved patientprovider communication in healthcare
Patient-Centered Communication: The Seven Keys to Connecting with Patients by Natacha J. Moreno supports and enhances caring communication and empathetic dialogue between providers and patients, an extremely important topic that exemplifies excellence in medical practice. The book focuses on seven essential components which form the foundation of compassionate communication. These are mindfulness, intention to bond, positive body language, empathetic vocal tone, attending to the patient's state and perspective, and listening with the heart and mind. The chapters provide instruction on effective verbal and nonverbal skills that support each vital key to connection. Key Highlights: Opening vignettes provide a practical example of each chapter's topic in practice Imagine This and Take Action boxes stimulate thinking, motivate action, and provide an opportunity to apply knowledge and communication skills Videos demonstrate how to nonverbally reflect engagement, openness, kindness, and compassion, and also provide positive and negative examples of tone and vocal style This highly compelling and inspirational book is an essential read for all healthcare professionals and caregivers, and serves as a vital teaching guide. |
Disponible en ligne : | Oui |
En ligne : | https://login.ezproxy.vinci.be/login?url=https://medone-comsci.thieme.com/ebooks/cs_10686237#/ebook_cs_10686237_cs26 |