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Titre : | Do not interrupt me if it makes me feel something Study of the effect of the pleasantness of interruptions on performance (2021) |
Titre original: | Ne minterromps pas si cela me fait ressentir quelque chose : étude de leffet de lagréabilité des interruptions sur les performances |
Auteurs : | Paul Brazzolotto ; George A. Michael |
Type de document : | Article |
Dans : | European Review of Applied Psychology (Vol. 71, n° 1, February 2021) |
Langues: | Anglais |
Descripteurs : |
HE Vinci Agréabilité ; Analyse et exécution des tâches ; Émotions ; Performance |
Mots-clés: | Interruption de tâche ; Recherches d'e-mails |
Résumé : |
Introduction
Interruptions are mostly related to negative outcomes and researchers already found that the complexity or the length of interruptions modulate their deleterious effect on performance. However, none of them investigated the effect of the pleasantness of interruptions. Objective The objective of the study is to evaluate the impact of the pleasantness on both the correct completion of the interrupting task and the time required to resume the primary task. Method We designed a realistic email searching primary task during which 46 participants were either not interrupted or interrupted by a simple math addition task during which a positive or a negative picture was progressively revealed. We then asked participants how pleasant they found the interrupting task and investigated the effects of perceived pleasantness both on the interrupting task and on resuming the primary task. Results Results showed that performance on the interrupting task was worst and the time to resume the primary task was longer when participants found the task very pleasant or very unpleasant. Performance in both tasks was the best when participants gave intermediate pleasantness judgments. The findings were independent of the valence and arousal of the pictures used to manipulate task pleasantness. Conclusion These results are discussed in light of empirical studies assessing the deleterious effects of emotions on cognition, and practical implications are proposed. |
Disponible en ligne : | Oui |
En ligne : | https://login.ezproxy.vinci.be/login?url=https://www.sciencedirect.com/science/article/abs/pii/S1162908821000013 |