| Titre : | Expressing embarrassment (or not) : Which effects on produced impression on others and on attributed social value ? (2020) |
| Auteurs : | Hélène Maire ; Marie-France Agnoletti |
| Type de document : | Article |
| Dans : | European Review of Applied Psychology (Vol. 70, n° 4, October 2020) |
| Langues: | Anglais |
| Descripteurs : |
HE Vinci Communication émotionnelle ; Embarras ; Entretien de recrutement ; Expression des émotions ; Gestion de l'impression ; Vie quotidienne |
| Résumé : |
Introduction
Embarrassment is a negative but prosocial emotion, which often arises from the transgression of a social norm. Its expression thus plays a crucial role in the social perception. Objective The aim of this paper is to document this role during both ordinary and extra-ordinary situations (i.e., with stakes). Method Using scenarios’ method, 27 participants and 100 recruiters evaluated persons expressing embarrassment or not. Results Study 1 showed that during ordinary situations, nonverbal expression of embarrassment led to make a good impression by signalling desire of appeasement and prosociality. In contrast, Study 2 revealed that during a job interview, verbal expression of embarrassment through defensive tactics was rather negatively perceived. Conclusion The manipulation of emotions as emotive communication tools will be discussed. |
| Disponible en ligne : | Oui |
| En ligne : | https://login.ezproxy.vinci.be/login?url=https://www.sciencedirect.com/science/article/abs/pii/S1162908820300050 |
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